Frequently Asked Questions

 

Thanks for visiting the India Hut House Frequently Asked Questions (FAQ). Also, a sincere thanks to all of you who is inspiring us and giving us your suggestions and questions to our journey to perfection. We hope to answer all your normal questions in this section. We do apologize that this is still a growing section of our site. But, if you don't find a answer for your question. Please do not hesitate to drop us a line or if you feel that you have a question and an answer that will help other fellow hutters (members). Please be sure to to let us know. For your comments, questions or suggestions click here and drop us line.

  1. What is the benefit of being a India Hut House Member?
  2. Who can become a member?
  3. How do I become a member?
  4. How long does it take to become a member?
  5. I have my username and password, Now how do I rent?
  6. Do I have to be a member to see all your selections?
  7. If I don't see my favorite movie can you get it for me?
  8. Do I have to rent three movies at a time?
  9. How long can I keep any move that I order?
  10. How many movies can I rent per month?
  11. How long does it take to get my order?
  12. Will VCD's play in my DVD player?
  13. If the VCD's that I received does not play in my VCD/DVD player, What do I DO?
  14. Is my credit card safe with India Hut House?  

 

Q: What is the benefit of being a India Hut House Member?

A: As a member of India Hut House you no longer have to pack up the kids rush through traffic and get to a Indian movie rental store wait in the parking lot to get a parking spot. When you do find a parking spot then the next half hour to an hour all you do is look through shelves and shelves of movies just to find out the movies you are looking for is out of stock. Or even worse you find one movie but the two other movies you would like to have for this weekend is out of stock then, you look at the check out line and thinking, is this movie worth standing in line for another 20 minutes. You decide not!. Then you put the movie next to the tomatoes and act like you are about to buy some tomatoes then you drop all the tomatoes and grab the kids and walk out the store with no movies in hand. On you way home you say to your self you knew that this week was not right but the next week will be better. You go home to an anther weekend of American commercial television. We know how good they are to our kids and family. Next weekend comes and you plan early get to the rental store first thing in the morning you know exactly where to look and you find all the movies you are looking for. You go home happily, latter that evening you plan a good dinner and you even call some friends over. Everyone eats a good meal you put the kids to bed, then all of you sit down to start the movies to find out you picked up some real bad copies and struggle hard to enjoy the evening and you say to your self this was a good weekend but next weekend will be better. With India Hut House you none of the above problems. You simply get on the internet at your lunch time at work pick the move you want to watch for the weekend in minutes. That is it. Then in a couple of days your movies will be waiting for you when you get home. Take your time and enjoy. Unlike your local movie rental stores we don't penalize you for wanting to enjoy your movies a little longer. Take a whole week enjoy when you are done. Still no hassle just put all the CD's back in the envelope that we will provide and just drop them in the nearest mail box. That is all. In a couple of days back to the internet and order some more.

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Q: Who can become a member?

A: We will try to keep this simple. You must be eighteen (18) years or older. You should have a major credit card (MasterCard, Visa and the like). You must be living in the continent of United States of America. You are eligible to become a member of India Hut House. For other details see our terms and condition page. 

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Q: How do I become a member?

A: This is the most simple thing you can do on the internet. Just click click on the New Member Sign Up link from any of our page or any other page. Please spend a little time and read though the Terms and Conditions. We really tried to keep it simple and short. We really believe that you should understand all the points. Our goal is to help everyone as much as we can. We try not to be unfair to anyone. That's all on that!. Anyway then you fill out a short form and make a selection on the type of membership that you will like to become. We understand that not all of you out there are movie lovers. So, we kept it simple and flexible. If you just want to try us out for a month or two you can. If you really are a movie lover, we love to have you for a long time. You will see we will try to do the best we can. That is it. You are a member. You will get two different e-mail from us. One for the paid confirmation, the second for member activation confirmation, where you will get your username and password. Next minute you can log on and make your selections and order the movies that you want to see first. In the next two to three days open your mail box your order will be shipped to you. After that well you know what to do, call your friends and neighbors, pop some corn, gather the kids sit down on the big soft couch ENJOY!, ENJOY!, ENJOY!. When you are done will give you some postage paid self-addressed envelope just put all the movies back in the envelope and put it back in the mail box and the postal service will bring them back to us. Just as soon as we get them back you can go back to the site and order some more. This whole cycle will go on and on as long as you want it keep ordering and we will keep delivering to you. 

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Q: How long does it take to become a member?

A: At India Hut House we are working hard to make your life a little more pleasurable. So, we will make you a member just as soon as we can. It should not take any more than one day. Within one day you should be able to order your favorite movies online.  

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Q: I have username and password, Now how do I rent?

A: First login to our Movie Hut Gallery by using your unique username and password.
Once you are successfully loged in, just add your favourite movies to your "Rental Queue":
The top three movies from your rental queue depending on availability will be shipped to you via US mail first class.
After enjoying the movies , simply return the movies in the pre paid return envelopes via US mail.
For each returned movie we will ship out the next available movie in the Rental Queue within 24 hours of receiving the returned movies.

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Q: Do I have to be a member to see all your selections?

A: No!. India Hut House tries to be fair to everyone even none members. Non members can browse all the movies we carry. Only India Hut Members can rent them. Anyone can browse all the movies we carry and the once we planed to carry in the near future. IndiaHutHouse.com is really a WYSWYG (What you see is what you get). 

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Q: If I don't see my favorite movie can you get it for me?

A: We try to do the best we can, and at the same time we do understand that we may not carry all of everyone's favorite. Please do make your suggestions and we can only act on the expressed interest. We will do the best to get it for you. 

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Q: Do I have to rent three movies at a time?

A: Yes, we would like every member to be like some kind of rubber stamp. We mean everyone look, act and behave just like one anther and have same likes and needs. Ha, if that will ever come true. Each and every one of our hutter is very different and unique. And, we it this way. We are only here to entertain our hutters and make your life a little more pleasurable. Your wish is our command. So, go a head and just order one if you feel or two if you wish at time. We just want you to have no more than three movies out standing at a time. So, we can make more of you hutters happier in the shortest amount of time. 

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Q: How long can I keep any move that I order?

A: We really don't like to put a limit to this But, we hope you will be done with all the movies in one week. I am sure you can understand there are other members like yourself who wants to enjoy the movie you are enjoying now. So please share this pleasure with others members and return all the movies when you are done watching them. There are no due dates as such. . For your convenience we will provide you with postage paid self-addressed envelops to return all the movies. 

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Q: How many movies can I rent per month?

A: Now! if we don't want to put a limit on how long you can enjoy a movie what makes you thing we are going to put a limit on how many you can rent per month. You can rent as many as you like per month. Truly! wants you to enjoy.

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Q: How long does it take to get my order?

A: Once you place your order, we will send a confirmation email to you. In the confirmation you will be notified of the movies that you rented. Within the next twenty four hours we will process your order, and you should receive within 2 to 5 days. Our office is located in the East Coast and therefore the timing will defer depending on where you live. If you do not receive your order within the given time. please make sure you let us know immediately.  

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Q:Will VCD's play in my DVD player?

A: Yes, they all should but there are some difference. We will do our best to provide you with the best. In the unlikely event if you should find any difficulty just drop us a line and we will rectify the issue immediately. As you know every manufacture try to find an edge and tries to be unique. So, they make different models, different speed and bla, bla, bla. Basically charge you more money and make you upgrade and pay them more money again and of course makes our life a good challenge. Anyhow, the good news is we think most PC's and laptop's DVD player will play all VCD's. 

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Q: If the VCD's that I received does not play in my VCD/DVD player, What do I DO?

A: If you have this kind of compatibility issue, please do not assume that all the movies you have received are bad. This is really not bad at all. There are times that some VCD's may not be compatible with your DVD player. As you know every manufacturer wants to be unique with their product. Thus, it makes the DVD and VCD providers life a little difficult. Again this is nothing more than a compatibility issue. All you have to do is send us an email letting us know your DVD/VCD player name and model and we will work harder to make sure we send VCD's that are compatible with your player.

 


Q: Is my credit card safe with India Hut House?

A: Of course, it is more safer than many restaurants or your local convenient stores. As you know the waiter or clerk hands you the bill and you hand him the credit card. Then, they disappear for five or ten minutes. Then, you get the receipt for your signature. But on the internet just look at the bottom of the browser before you enter your credit card information and you should see a picture of a lock in most browsers. This indicates that you are dealing with a secure server and a safe company. The information you are entering is safe as it can be. Just be sure to save your confirmations information. Be sure to refer to it if you have any question with your credit card statement. India Hut House is in business of entertaining you and expanding your joy of life and nothing less. But you must understand and exercise some caution. India Hut House is only as safe as the technology provides. We rely on our service provider GoEMerchant, just as you rely on the the bank who brought you the major credit card. So, not only with India Hut House but every internet site that requires your credit card information just look for the lock and if it is not there, just take your business elsewhere. At times like these it better to be safe than sorry. 

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